Performance and Process Improvement

Leaders like you can generate increased earnings by identifying the key cost drivers and bottlenecks in your operations and implementing sustainable solutions with your team to improve performance and increase efficiency.

One-On-One Operational Excellence

The “One-On-One Operational Excellence” approach identifies inefficiencies and harnesses the brainpower of your workforce to improve throughput and reduce costs. The process aims to help business leaders grow their companies’ earnings dynamically and resolve internal issues to increase profitability.

This approach includes:

1. Planning and creating the team featuring cross-functional subject matter experts

2. Defining and describing the problem through the use of high-level mapping, structured brainstorming, and making things visual

3. Containing the problem with temporary measures, also known as using a band-aid but acknowledging that it is a band-aid with limited utility and lifetime

4. Identifying, describing, and verifying root causes by stepping through what is driving wasted time, extra inventory, defects, and extra processing

5. Choosing corrective actions that will eliminate or mitigate those root causes by improving your process

6. Implementing and validating corrective actions by comparing new results to prior results through quantitative and qualitative measurements

7. Take preventive measures by institutionalizing and reinforcing the new process with your team to ensure that results are sustainable

8. Congratulating your team and acknowledging the improvement they have made to your results

This approach drives involvement with those engaged in day-to-day operations, encourages leaders to be champions of the improvements, and ultimately ensures that the outputs of your process, including physical products, information, or services, are beyond what the customer expects.

We will tailor the approach to meet your specific needs, including both onsite and remote sessions.  

Process
Improvement Lead